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Computer Systems Support


Whether you're at home, work or school, technology is everywhere. And nearly every business or organization has technology as a significant part of its structure. You can make a career out of this growing trend through the associate degree in computer systems support from Mercyhurst North East.
This degree program is designed to make you employable by the many types of companies trying to effectively integrate technology into their business strategy. Graduates of this program can provide computer systems support for virtually any type of business or institution that incorporates computers in the workplace, providing expertise in technological troubleshooting, upgrading and installing software and hardware, general applications of computer technology, and diagnosing basic computer problems. An especially attractive aspect of this degree is that students will also be able to develop web pages for marketing and e-commerce.

What can I do with this degree?

In the last decade, computers have become an integral part of everyday life, used at home, in the workplace, and at schools. This explosion in the use of computers has created a high demand for trained professionals to support and maintain computer systems in a variety of settings, including:

  • Professional offices
  • Small businesses
  • Government
  • Schools/educational instututions
  • Large corporations

This associate degree program is designed to offer a smooth transition into a bachelor’s degree at Mercyhurst’s Erie campus. Credits should also transfer to other four-year institutions. Visit our Internal Transfer webpage to learn more about pursuing your bachelor’s degree at Mercyhurst's Erie Campus and potentially qualifying for $18,000 in transfer scholarships!

Job Outlook

According to the U.S. Department of Labor and Industry, employment of computer support specialists and network administrators is expected to increase faster than the average for all occupations through 2018, as organizations continue integrate increasingly sophisticated technology into their everyday operations. Computers are projected to remain one of the fastest-growing industries in the U.S. economy. This median annual earnings of computer support specialists is $43,450.

View Computer Systems Support Degree Requirements

The mission of Computer System Support Associate Degree at Mercyhurst University North East Campus is to provide students with job-relevant skills in the information technology field. The degree is designed to train students to be the computer support person for small to medium-sized businesses. The degree covers a wide-range of computer topics. Students are prepared to support the following: application programs, web design, graphic design, programming, hardware/software support, and how to bridge the gap between emerging technologies and the business world.

  • Demonstrate proficiency in computer applications
  • Demonstrate knowledge and proficiency in web design
  • Demonstrate basic proficiency in graphic design
  • Demonstrate the development of good programming habits and skills/develop smartphone applications
  • Demonstrate an understanding of computer hardware/networking
  • Demonstrate an understanding on how to bridge the gap between emerging technologies and organizations